Organizational Culture

Organizational Culture

Relationships are the Foundation

All of us are shaped by the relationships in our lives.  That’s why relationship is at the basis of everything we do.  The courage to seek support during a difficult time should be met with respect and compassion.  Our focus is making YOU comfortable so you can move through whatever current struggle you’re facing.  We strive to be completely intentional with every individual and every family we work with.  We strive for the highest quality in our approach as we help individuals and families go beyond merely surviving and move toward thriving!


  • Trauma-informed care
  • Family systems model (working with the entire family)
  • Parental support
  • Play therapy approach
  • Reducing risk factors/promoting protective factors
  • Resilience building
  • Skill building


The Sanctuary Model lays the groundwork for establishing safe havens for individual and organizational recovery. This thoughtful, impassioned critique of business as usual begins to outline a vision for transforming our mental health and social service systems.

The goals are practical: improve clinical outcomes, increase staff satisfaction and health, increase leadership competence, and develop a technology for creating and sustaining healthier systems. Only in this way can our mental health and social service systems become empowered to make a more effective contribution to the overall health of the nation.

Why is this critical now? For the last thirty years, the nation’s mental health and social service systems have been under relentless assault, with dramatically rising costs and the fragmentation of service delivery rendering them incapable of ensuring the safety, security and recovery of their clients.

The resulting organizational trauma both mirrors and magnifies the trauma-related problems their clients seek relief from. Just as the lives of people exposed to chronic trauma and abuse become organized around the traumatic experience, so too have our social service systems become organized around the recurrent stress of trying to do more under greater pressure: they become crisis-oriented, authoritarian, disempowered, and demoralized, often living in the present moment, haunted by the past, and unable to plan for the future.

Complex interactions among traumatized clients, stressed staff, pressured organizations, and a social and economic climate that is often hostile to recovery efforts recreate the very experiences that have proven so toxic to clients in the first place. Healing is possible for these clients if they enter helping, protective environments, yet toxic stress has destroyed the sanctuary that our systems are designed to provide.

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